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In the back of Makers Mercantile in Kent sits a bakery; a bakery with a spotlessly cleaned kitchen.
“I have worked many places in the industry and no one has been as thorough as Crystal,” said Rumi, head chef at Rylie Cakes. Crystal has worked at Rylie Cakes for a year.  Kam grabs a slice of “watermelon” from the play food on his family’s coffee table. He pretends to eat it, then offers some to Ricky, his dad.
It’s more than a happy family moment, says Susannah Major, a Speech Language Pathologist with Northwest Center Kids. “This is huge,” she enthuses. “Pretend play is such a prerequisite for language.”  While to some, top performer may seem like a minor achievement, for many people with disabilities their whole lives have passed without ever being recognized for their contribution. When a new shift begins, associates clock in and head to “Stand Up,” an area of the warehouse where managers go over daily announcements and celebrate top performers in front of their coworkers. For Mihret, who has worked for just over six months, Stand Up became a goal from day one.
Mihret, born in Ethiopia, is deaf yet does not know American or Universal Sign Language. English is her second language and this makes communication and connection difficult for her. Yet in June 2017, Mihret came into work and saw her name, written in big green letters. Mihret was awarded top performer. Two days later, Mihret achieved her goal yet again. In fact, that day, three out of the four top performer awards were given to associates placed by Northwest Center, all with diagnosed disabilities.  By Richard Solomon, Lead Employment Support Coordinator
“One second.” Conlan holds up a finger and furrows his brow, focused on the screen in front of him. He’s working as a Problem Solver at Amazon’s Prime Now warehouse (UWA1) in Kirkland, a job he found through Northwest Center Employment Services. The warehouse is a hub for Pacific Northwest fulfillment, with a torrent of inventory that gives him plenty to do.  Stephan knows a thing or two about dancing in the rain. An avid hip-hop dancer, Stephan enjoys every day as a Donations Station Attendant for The Big Blue Truck™, no matter if there are sunny skies or some of our Pacific Northwest mist.
While Stephan is a happy, vital member of The Big Blue Truck™ team, it took some trial and error to find the job where he could excel. A member of the School-to-Work (S2W) program, Stephan was actively preparing himself for employment opportunities before he graduated from high school. It took some job coaching and training, but when Stephan saw the people in the Big Blue Truck™ he knew he wanted to join in.  Northwest Center was presented with the 50 Year Partnership Award during the Savers/Value Village Annual Partner Conference Northwest Center is the recipient of Value Village’s 50 Year Partnership Award. Since 1967, we have had a long-term partnership with Value Village to collect clothing and household donations with our iconic Big Blue Trucks and blue donation bins. Value Village buys that merchandise to sell in its stores, and the revenue Northwest Center receives funds education and employment programs for children and adults with developmental disabilities in WA State.
 Trevor Pacelli grew up in Sammamish, Washington and was diagnosed with a form of autism at age 5. As a child, he published drawings in two children’s magazines and illustrated a children's book at age 15, written by his sister Briana Pacelli, “The Kindergarten Adventures of Amazing Grace." an autism awareness book. At 19, he wrote a book in the "Six-Word Lessons" series to help people with autistic children in their families understand how an autistic person really thinks and feels. He is a graduate of Arizona State University in Film and Media Studies. Trevor recently joined the team at Northwest Center in July 2017. Trevor shares his journey to gaining employment at NWC and his experience with workforce inclusion. As an individual on the autism spectrum who has gone through several interviews over the years, I could tell you a lot about my long, endless job search. While confidence wavered on when or if I would find a job in key moments of my life, my jobs across the last five years served to teach me plenty of useful skills, as well as some important wisdom about workforce inclusion.
 Written by: Amy & Connor Doran
Edited by: Jennifer Owen It started as a hobby. Pulling a string, defying gravity with every twist and turn of his body, Connor Doran knows how to fly a kite. He enjoyed gliding his kite through the crisp Washington air, but it wasn’t until 2009 that he thought to share his talents with the rest of the country. For Northwest Center Integrated Facility Services, Cleaning Means Better Business Practices5/8/2017  By: Tracee Christie
Writers: Jennifer Owen Tracee, Senior Area Manager at Integrated Facility Services (IFS), has been with Northwest Center for 15 years and knows what it takes to succeed. From working long hours to personally inspecting with her teams the 1.6 million square feet of property she manages; Tracee knows that hard work and proper management leads to successful teams.  Written by: Wendy Heddrick & Jackie Fountain
Edited by: Jennifer Owen Innovation blossoms in environments that embrace diversity. At Argus, the female-run janitorial service defies the traditional insular, male dominated profession with a workforce largely consisting of women, minorities, and people of all abilities. We sat down with General Manager Jackie and Senior Manager Wendy to learn about their model of inclusive employment and all the strides Argus is making in the Pacific Northwest.  Last week, my child was bullied.
And while this is more common than not in today’s world, it was a first for our house. It was also a first that I expected sooner rather than later. Knowing this, I assumed I would be fully prepared to know how Sully would respond (poorly) and how I, as his mother, would need to support him (intensely).  Seattle’s swaths of downtown real estate are looked after by Debbie, who manages the janitorial teams responsible for the upkeep of government institutions housed in historic office buildings and modern skyscrapers.
Sibling Success: A Letter from the Mother of Two Special Needs Children at Northwest Center Kids12/9/2016  I’m a mother of two special needs children at Northwest Center Kids. My son was diagnosed at 18 months old with autism. Our daughter, during that same period, was born prematurely at 29 weeks and diagnosed with Prader Willi Syndrome, which is a rare genetic disorder with both physical and mental delays.
 More than a century old, Starbucks Center (formerly the Sears, Roebuck & Co. building) is a buzzing hub of retail, office, warehousing, and manufacturing activities. Each day, thousands of Seattleites drive by the iconic building, now home to one of the world’s most iconic brands. And behind the scenes of this two million square-foot, 17-acre operation is Brandon, who prides himself on keeping the facility as beautiful as it has been for the past 100 years.
Amy and Andres received services from Northwest Center’s Early Intervention team
When Tiago and Aviana were born two months prematurely, doctors told their parents that they would need to adjust expectations for the twins’ development. Developmental milestones including walking and speaking would likely develop on a different timeline than that of full term babies. Sitting for the average baby is usually around six to nine months. For Tiago and Aviana, it was much later.
 On November 19, Evelyn Chapman, co-founder of Northwest Center, passed away. She was 80. It is with deep respect and honor that we express our sincere condolences to her family and to those that knew and loved her. Her legacy and dedication to those she served lives on in the work of Northwest Center and the lives of those with disabilities that she fought for. Evelyn and her late husband, John, an esteemed attorney, were always on hand to provide wise counsel to the management of NWC until recent years when health prevented them from doing so. We are grateful for their tutelage and guidance over the decades. We hope to honor Evelyn here by reposting this story of her legacy with Northwest Center.
It was 1971, and Chapman was on the phone with the latest in a string of Seattle school officials she’d had to fight for years, just trying to make it possible for kids with developmental disabilities, like her son Coolidge, to get an education. “I was talking to the Superintendent of the Seattle Public Schools,” she remembers. “The Special Ed director was keeping out kids like Coolidge. So I called his boss. I was very frustrated. He had a million excuses: we don’t have any money, we don’t have any mandate from the state, and on and on. I was on my kitchen phone, and I just kicked a hole in the wall.”  By Katia, Northwest Center Mom
Northwest Center Early intervention has helped me understand Alex. Everybody is so on top of things, helping me and helping Alex learn to eat. Before, I would chase after him if he left the table. Now I talk to him to engage him at the table so that he stays and eats more. Early Intervention has made changes happen. Northwest Center is different from other programs I work with because there are several resources in your network like a nutritionist and feeding team, so I don’t have to wait for referrals to different places. We have meetings with his childcare, Early Head Start, Alex’s doctor and his nutritionist, which means that we are all on the same page, so there is connection and support. We are all trying to find a way together for Alex to work on the things that are hard for him right now. Northwest Center is a 501(c)(3) Nonprofit Organization. We envision a day when all people have the same opportunity to learn, work and enjoy a fulfilling life. From birth to retirement, we support people with disabilities. This story was originally published as part of Northwest Center's 50th anniversary project: 50 Stories Worth Sharing  Angelica and Steven, seated, with colleagues (left to right) Suzie Darst, Kelly Agan, Naomi Takata, and Tracy Johnson The employees at Brown & Brown Insurance would like you to throw out any preconceived notions about working with people who have a developmental disability.
“You might automatically assume that, because they have a disability, that they’re unable to do the job,” says Account Executive Suzie Darst. “Out the window!” she exclaims. “Totally not the case. Not at all.” She knows, because she’s worked with two colleagues hired through Northwest Center: Angelica, who works as an administrative assistant and manages the Brown & Brown Facebook page; and Steven, a young man with degrees in both English and Computer Science, who was hired to build the company’s website. Zach Makes New Connections and Takes on New Responsibilities at Northwestern Mutual - Bellevue11/11/2016  Last year, Luke Madsen, Managing Director at Northwestern Mutual Bellevue, was impressed when Zach asked for more work to do in his job as data entry assistant. Well, Zach got his wish: he now tracks the daily activity of an entire fleet of insurance advisors.
“I help the first- or second-year financial advisors keep track of the people they call,” Zach explains. “In our business, you have to make a certain number of phone calls, you need to meet with a certain number of people,” says Luke. “Zach has a system that he plugs all the information into.” 
It sounds so simple. It was the late 1960s, and four Northwest Center founders—Cecile Lindquist, Janet Taggart, Evelyn Chapman, and the late Katie Dolan—were having a casual conversation with Ralph Munro (then an assistant to Governor Dan Evans, who would go on to become Secretary of the State of Washington). Now that Northwest Center was up and running, the women wanted to do more. Munro had a suggestion.
“He said, ‘Why don’t you write a mandatory law that children with disabilities will be served by public schools?’” Lindquist remembers. “‘We thought, ‘Well, there's an idea for you.’” 
In fall of 2016, Northwest Center Kids received a letter that started like this:
Dear Northwest Center Kids,  At only 11-years-old, Nora’s life story is already full of triumph and success. Following Nora’s Down syndrome diagnosis, her family came to Northwest Center in search of a daycare and early learning program that could also offer her early intervention services.
“It’s the only place in Seattle that actually had that and it was really important for our family,” recalls Nora’s mom, Marti. At 4-months-old Nora began attending Northwest Center Kids, an inclusive program where children with and without disabilities learn and play together. But Nora still had more to show the world that she could overcome.  Laethan Wene likes who he is: someone who advocates for people like himself. Someone who may have a disability, but who more importantly has a job, friends, an active social schedule and a lot of stories to tell. A member of Northwest Center’s Board of Directors, Wene has a connection to the organization that goes back nearly 30 years. He was a pre-teen when he first met longtime board member Parul Houlahan. At the time, she was working for the Washington Protection and Advocacy System—an organization that began at Northwest Center as The Troubleshooters and is now known as Disability Rights Washington (DRW). “When I was 12 years old, when my mom was still here, we made a trip down to see Ms. Houlahan. So I’ve known her ever since I was a kid.” Houlahan helped Laethan’s mother find the services he needed as a child with a developmental disability who would soon enter high school—and later, the world.
 In early spring, Northwest Center received a letter. It started like this:
I am writing to convey my deepest admiration and appreciation for the expertise, commitment and excellence of Charly Walters, Employment Consultant, Spokane Northwest Center. Your organization could not be represented by a more professionally outstanding individual. I first met Charly when I interviewed her for the 2014 annual report for Spokane Country Regional Support Network (RSN), the public mental health administrator for Spokane. Charly’s participation in a collaborative initiative between Spokane Public Schools and the RSN to facilitate employment for high school students with acute and chronic mental illness was selected as a Highlight of Excellence for the RSN’s report. It was abundantly obvious…that the pioneering success of this initiative was due in large part to the vision, mentoring, enthusiasm and expertise of Charly Walters…. So, I thought, if Charly can accomplish employment success for this challenging population, perhaps she could assist my unemployed adult son, Spencer, who has Down syndrome. That was a mere two months ago, and this Saturday, after not being able to secure independent employment since 2007, Spencer will start his new job at Wendy’s.  When you ask a longtime Northwest Center board or staff member about Katie Dolan, certain words come up over and over again: dynamic, charming, tenacious, audacious. It’s no surprise that Dolan, one of the founders of Northwest Center, is still revered nearly ten years after her death in 2006 at age 82. A tribute written by Northwest Center staff at that time remembers Dolan as always “doing what couldn’t be done”.
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